PackageTrack & Privacy

PackageTrack values your privacy. Below is our privacy values.

Last Updated: October 27, 2020

Overview


PackageTrack values your privacy. This notice describes what information we collect, how we use it, and, if necessary, those with whom we share it.

By visiting PackageTrack, you are accepting the practices described in this Privacy Policy. Your use of the Website is also subject to our Terms and Conditions.


General Information


The personal data of the users that are collected and processed through the website:

https://packagetrack.com

Will be under responsibility and in charge of:

  • FIVEBRACKETS, LLC
  • 223 W 38th St. #569
  • New York, NY 10018

(Hereinafter referred to as “PackageTrack “).

Types of Information Gathered


The information we learn from customers helps personalize and continually improve your experience at PackageTrack. Here are the types of information we gather:

Information You Give Us. You provide information when you search to locate a package and when you enter to the feedback page. As a result of those actions, you might supply us with the following information:

  • Email address (optional)
  • Tracking number
  • IP Address

PackageTrack will not collect any personally identifiable information about you, unless you provide it.

Google Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the Google Analytics collection of data to enhance the website and improve our service.

Google Adsense.In addition to Google Analytics we also use Google AdSense to serve ads on some pages on this site. Google AdSense also uses cookies to serve ads based on a user’s prior visit to this website and other websites. Google’s use of advertising cookies enables it and its partners to serve ads to you based on their visit to your sites and/or other sites on the internet.

Users may opt out of personalized Google advertising by Visiting Google's Ads Settings. Alternatively, you can opt-out of third-party personalized advertising cookies use here.

To learn more about how Google uses information from sites or apps that use their services click here.

To be clear, we do not track individual user behavior in our apps. You may remove cookies by following the instructions on your device governing the setting of your preference.

We keep offsite backups of critical systems so that a catastrophic data loss event does not put us out of business. Offsite backups do not store any user information.

Automatic Information. Like many websites, we use "cookies." We obtain certain types of anonymous information which is not personally identifiable when your web browser accesses PackageTrack or third-party content served by or on behalf of PackageTrack on other websites. Some of the information we collect and analyze includes the Internet protocol (IP) address; computer and connection information such as browser type, version, and connection speed.

How We Use Your Information


In general, we use the information we collect primarily to provide, maintain, protect and improve our current site. We use personal information collected through our site as described below and described elsewhere in this Policy to:

  • Identify you as a user in our system.
  • Track packages.
  • Feedback purposes.
  • Improve our website, and how we operate our business.
  • Understand and enhance your experience using our website.
  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
  • Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
  • Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
How did you get my Consent?

By providing us with personal information like the tracking number and email address and using the tracking service, you are consenting to our collecting and using your information. You may withdraw your consent, please contact us at dpo@packagetrack.com.

Cookies


When you visit PackageTrack website, we send one or more cookies.

What are Cookies?

“Cookies” are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember if you have been to the website before.

Cookies are used to measure which parts of the website people visit and to customize your experience. Cookies also provide information that helps us monitor and improve the website’s performance. More information about cookies can be found at www.allaboutcookies.org.

Refusing or withdrawing consent to the use of cookies

If you do not want Cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some Cookies and to alert you when a Cookie is placed on your device. For further information about how to do so, please refer to your browser ‘help’, ‘tool’, or ‘edit’ section. Please note that if you use your browser settings to block all Cookies, including strictly necessary Cookies (see below), you may not be able to access or use all or parts of the functionalities of the PackageTrack website.

Our Cookies are used for the following purposes:

Strictly Necessary: These Cookies are essential for PackageTrack website to perform its basic functions.

Functionality: These Cookies are used to store preferences set by users such as account name, language, and location. This allows PackageTrack websites to provide you with personalized features.

Security: We use these Cookies to help identify and prevent potential security risks.

Analytics and Performance: Performance Cookies collect information on how users interact with our websites, including what pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them.

Advertising: These Cookies are used to display relevant advertising to visitors who use our services or visit websites we host or provide, as well as to understand and report on the efficacy of ads served on our websites. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products you’ve viewed on our websites. These are set by PackageTrack and trusted third party networks and are generally persistent in nature.

How We Share Information


Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

Third-Party Service Providers. We employ other companies and individuals to perform functions on our behalf. Examples include sending email and analyzing data. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Business Transfers. In the event that PackageTrack creates, merges with, or is acquired by another entity, your information will most likely be transferred. PackageTrack will email you or place a prominent notice on our Website before your information becomes subject to another privacy policy.

Protection of PackageTrack and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of PackageTrack, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Anonymous Information. PackageTrack uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the Website. We may also use aggregated anonymous information to provide information about the Website to potential business partners and other unaffiliated entities. This information is not personally identifiable.

Email Address. The email address that you supply to us, is for feedback purposes only, will never be rented or sold to a third party.

Protecting Your Information


We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the Website, transaction information is transmitted to and from the Website in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.

PackageTrack follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once PackageTrack receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while PackageTrack strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

EU Members’ Rights (GDPR Complaince)


If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances.

We describe these rights below:

  • Access and Porting: You can access of your information by contacting us.
  • Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information by contacting dpo@packagetrack.com.
  • Object: Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
  • Revoke consent: Where you have previously provided your consent, such as to permit us to process health-related data about you, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.
  • Complaints: Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Turkey and Europe.

California Online Privacy Protection Act Compliance (CalOPPA)


Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act (CalOPPA).

According to the California Online Privacy act, you have the following rights:

1. Know what personal data is being collected.

2. Know whether your personal data is sold or disclosed and to whom.

3. Access to your personal data.

4. Request to delete any personal information about you.

5. Not be discriminated against for exercising their privacy rights.

Children's Online Privacy Protection


We are in compliance with the GDPR General Data Protection Regulation) and CalOPPA (California Online Privacy Protection Act) Regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.

Editing and Deleting Information


If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information.

Suppliers and Other Third Parties


Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information PackageTrack collects from you. If you disclose your information to others, whether other users or suppliers on PackageTrack, different rules may apply to their use or disclosure of the information you disclose to them. PackageTrack does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. PackageTrack is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the PackageTrack site. PackageTrack encourages you to ask questions before you disclose your personal information to others.

Changes to this Privacy Policy


PackageTrack will post modifications by date to this Privacy Policy to inform you of any changes. PackageTrack reserves the right to modify this Privacy Policy at any time, please review it frequently.

Contacting Us


Please contact us if you have any questions about our data collection or privacy policies. We'll be pleased to discuss them with you. Please note that information that you submit through email may not be secure; so please do not include any sensitive information in your messages to us.

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